Representante de Atención al Cliente
HealthAxis busca Call Center Representative con 2+ años de experiencia. Atenderás llamadas, resolverás dudas sobre reclamaciones y beneficios
HealthAxis busca Call Center Representative con 2+ años de experiencia. Atenderás llamadas, resolverás dudas sobre reclamaciones y beneficios
COMPANY OVERVIEW:
HealthAxis is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We are transforming the way healthcare is administered by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences.
We live and work with purpose, care about others, act with integrity, communicate with transparency, and don’t take ourselves too seriously.
We're not just about business – we're about people. Our commitment to a people-first approach shapes everything we do, from collaborating as a team to serving our valued clients. We believe that creating a vibrant and human-centric environment can inspire engagement, empower our team members, and ignite a sense of purpose in all that we accomplish.
PURPOSE AND SCOPE:
***MUST HAVE A MINIMUM OF 2-YEARS CALL CENTER EXPERIENCE***
The Call Center Representative role is to receive, investigate and respond to all member and provider calls to review questions regarding claims, benefits or general inquiries in a timely and accurate manner.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
CUSTOMER SERVICE:
EDUCATION, EXPERIENCE AND REQUIRED SKILLS:
Publicidad
HealthAxis busca Call Center Representative con 2+ años de experiencia. Atenderás llamadas, resolverás dudas sobre reclamaciones y beneficios
COMPANY OVERVIEW:
HealthAxis is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We are transforming the way healthcare is administered by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences.
We live and work with purpose, care about others, act with integrity, communicate with transparency, and don’t take ourselves too seriously.
We're not just about business – we're about people. Our commitment to a people-first approach shapes everything we do, from collaborating as a team to serving our valued clients. We believe that creating a vibrant and human-centric environment can inspire engagement, empower our team members, and ignite a sense of purpose in all that we accomplish.
PURPOSE AND SCOPE:
***MUST HAVE A MINIMUM OF 2-YEARS CALL CENTER EXPERIENCE***
The Call Center Representative role is to receive, investigate and respond to all member and provider calls to review questions regarding claims, benefits or general inquiries in a timely and accurate manner.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
CUSTOMER SERVICE:
EDUCATION, EXPERIENCE AND REQUIRED SKILLS:
COMPANY OVERVIEW:
HealthAxis is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We are transforming the way healthcare is administered by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences.
We live and work with purpose, care about others, act with integrity, communicate with transparency, and don’t take ourselves too seriously.
We're not just about business – we're about people. Our commitment to a people-first approach shapes everything we do, from collaborating as a team to serving our valued clients. We believe that creating a vibrant and human-centric environment can inspire engagement, empower our team members, and ignite a sense of purpose in all that we accomplish.
PURPOSE AND SCOPE:
***MUST HAVE A MINIMUM OF 2-YEARS CALL CENTER EXPERIENCE***
The Call Center Representative role is to receive, investigate and respond to all member and provider calls to review questions regarding claims, benefits or general inquiries in a timely and accurate manner.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
CUSTOMER SERVICE:
EDUCATION, EXPERIENCE AND REQUIRED SKILLS:
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